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Raycash support

Questions about your account, the Raycash app or Raycash Points? Email support@raycash.xyz from the address you sign in with, and tell us what happened.

Signing in

Each sign-in emails you a 6-digit code. It works for 10 minutes, and you can ask for a new one after 60 seconds.

No code? Check your spam folder, and that the address is the one you signed up with.

Forgot your app passcode?

Your passcode only unlocks the app on your phone. Email support@raycash.xyz from the address on your account, and we’ll help you back in.

Points and referrals

Your points, tasks and referral link are in the app, and on raycash.xyz/user. A referral counts once your friend has joined through your link and follows Raycash on X.

Deleting your account

Delete it in the app under Account, or on raycash.xyz/delete-account. It removes your points, referrals, raytag and connected accounts for good.

Privacy

Read how we handle your data in our Privacy Policy and, for the app, our App Privacy Policy. The rules of the program are in our Terms and App Terms. For a privacy request, email privacy@raycash.xyz.

Community

Releases, what we’re building next, and answers from the team: Raycash Community on Telegram.